Ordering Information

Ready to Ship

- New arrivals are available on Tuesdays and Thursdays. Tuesdays our arrivals are posted in our Facebook group & on Thursday they are available strictly on our website.

- All items are on-hand ready to ship unless noted otherwise.

- Ready to ship items are LIMITED. We do occasionally restock, if you need a restock on a particular item please send us an email to see if we can accommodate.

- We do not offer private labeling, our items will contain US sizing or overseas sizing depending on style. Always reference size chart provided under item details.

- Ready to ship items are sold in FULL PACKS. Full pack = (1) of each size in a particular style.

- Ready to ship orders ship out within 3 BUSINESS DAYS.

 

Refunds/Returns Policy/Cancellations

- Due to the nature of the business we do not accept returns unless the item is defective or was sent in error.

- We only accept returns on defective/damaged pieces within 7 days of delivery. No exceptions.

- If your order was accepted for a return you have SEVEN BUSINESS days from the day we send you a pre-paid label to send the return to us. Anything over the SEVEN BUSINESS DAYS will not be eligible for a return. 

- We do not offer order cancellation once it's been processed. 

- If you placed an order accidentally using the wrong payment form WE WILL NOT refund any processing fees. Please be mindful of your payment source at checkout.

- YOU are responsible for reading all information on the item description. We do NOT cancel orders due to "material, sizing, tags, etc".

- We do not give refunds. All returns will either get store credit or be replaced with the same item.

- For a return, we will provide you with a return label at no cost. Once we receive the item your return will be processed within 3 business days. 

Shipping Policy

- Shipping fee is determined on weight of package.

- We are NOT responsible for lost, stolen, or damaged packages. If your order has been lost, stolen, or damaged please contact the shipping carrier to file a claim.

- We offer ROUTE insurance on our website, we highly recommend you add this protection on to your wholesale order.

- We are NOT responsible for orders that delivered to an incorrect address. Please be sure to input your correct shipping address when placing your order. 

Buy-Back Policy

- We do not offer buy-back's on any of our merchandise. We do not allow re-selling within our facebook business group or pages. Please refer to business marketplaces for any re-selling of merchandise.

 

  Payments

- We offer Sezzle, Shop Pay, & Klarna.

 

Contact Information

mbswholesale.service@gmail.com 

All emails are to be responded to within 48 business hours. 

Office hours: Tuesday-Friday (10-3pm eastern). WE ARE CLOSED SATURDAY-MONDAY.

 Size Chart

 

 
Bamboo 
 
- Our bamboo fabric content is 95% Bamboo, 5% Spandex.
- GSM (Thickness and durability of fabric) is 220.
- Our bamboo sizing is to fit snug and tight. Size up (1) size for a "loose" fit.
- All of our bamboo includes safety warning tags. 
- All of our bamboo comes prepackaged with a cardboard background and clips inside a cellophane bag. To remove clip markings the items MUST be steamed.
- Collections drop periodically (pre-order & RTS) please visit our FB group to stay updated with our drop dates.